| Contact: Peter P. Peterson (Cust# 12345678) | Opened: 2003-09-17 04:17:35
Status: Closed |
Author: CUSTOMER
Posted: 2003-09-17 04:17:35 | Action: Problems with my forum CGI application in the cgi-bin directory for my example user.
It was working last night and I dont think anything changed.
|
Author: VerroTech Engineer
Posted: 2003-09-17 04:18:40 | Action: Support request under review at this time. (STATUS CHANGED: Open Reviewed) |
Author: VerroTech Engineer
Posted: 2003-09-17 04:19:31 | Action: Execution of forum is being blocked by an apparent execution authority error. Flagged up.
(STATUS CHANGED: Open Flagged Up) |
Author: Senior VerroTech Engineer
Posted: 2003-09-17 04:21:02 | Action: Execution permissions on CGI have been changed by the user's FTP client. These have been corrected.
Customer emailed with details on how to avoid this happening and to ensure job is complete.
(STATUS CHANGED: Open But Held) |
Author: VerroTech Engineer
Posted: 2003-09-17 04:21:22 | Action: email confirmation from customer that problem is sorted. Closed.
(STATUS CHANGED: Closed) |
